Travelers with medical conditions or needing special assistance should contact the TSA Cares Helpline 72 hours prior to traveling. Please contact your airline directly for airline-specific resources.
TSA Cares Helpline
Provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the screening process. Call toll-free at +1.855.787.2227 prior to traveling to ask questions about screening policies, procedures and about what to expect at the security checkpoints.
The helpline is staffed weekdays from 8 a.m. until 11 p.m. ET, weekends and holidays from 9 a.m. until 8 p.m. ET. Travelers who are deaf or hard-of-hearing can use a relay service to contact TSA Cares or can e-mail: TSA-ContactCenter@dhs.gov.
Wounded Warrior Travel
Wounded warriors can receive screening assistance by using the TSA Cares Helpline
To make special arrangements, please contact your airline directly prior to traveling.