Traveling with Disabilities
Travelers with medical conditions or needing special assistance should contact the TSA Cares Helpline 72 hours prior to traveling. Please contact your airline directly for airline-specific resources.
TSA Cares Helpline
Provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the screening process. Call toll-free at +1.855.787.2227 prior to traveling to ask questions about screening policies, procedures and about what to expect at the security checkpoints.
The helpline is staffed weekdays from 8 a.m. until 11 p.m. ET, weekends and holidays from 9 a.m. until 8 p.m. ET. Travelers who are deaf or hard-of-hearing can use a relay service to contact TSA Cares or can e-mail: TSA-ContactCenter@dhs.gov.
Wounded Warrior Travel
Wounded warriors can receive screening assistance by using the TSA Cares Helpline
MagnusCards
MagnusCards is a smartphone application available for iOS and Android offering travelers step-by-step visuals, audio, and text how-to’s to make everyday activities more manageable for people of all abilities.
Travelers and their caregivers can find the free MagnusCards app on the Apple App Store or Google Play or at Magnusmode.
Airline Assistance
To make special arrangements, please contact your airline directly prior to traveling.
